Testimonials

G. Gemmell

Design Marque, and Vicki specifically, matched us as tenants with their client (an owner of a beautiful 2 bed, 2 bath condo in Yaletown, Vancouver). From the first day of meeting, I was taken with Vicki's warm and professional demeanor, and her thoroughness in screening us to be the right fit for her clients. She made our tenancy seamless by providing automatic monthly rental payments from our bank and ongoing easy access to her/her company should anything go awry (plumbing and appliance support). This was our first relationship with a property management company, and even though we didn't select Design Marque ourselves as we were not her client, Vicki made us feel every bit a part of the equation/relationship, and just as valued. Vicki was truly a delight to work with and in the almost 5 years of us being in that beautiful Yaletown home, we were never disappointed in the relationship.   Should I ever find myself in a position to require a property management company, I wouldn't hesitate in selecting Design Marque. Over the duration of our being renters in the condo, I have learned that there is a lot to be said about this organized, knowledgeable and proficient, caring and quality business that values relationships on ALL sides of the rental agreement. We count ourselves very lucky indeed.

Doug Allan & Gael McCool

We were initially quite reluctant to rent out our family home, we've all heard the kinds of headaches that can bring. Fortunately we were spared any such challenges by hiring Vicki Thompson of Design Marque Property Management.  We immediately liked her straight-forward, practical style, and reasonable rates, but it was in using her services over 3 years that we discovered the positive difference having a seasoned property manager makes. Communication was always excellent, all maintenance was expertly handled, and any problems that arose were dealt with in a professional manner. Vicki is a pleasure to work with and we would recommend her to anyone wanting a hassle-free rental of their highly-valued property. Doug Allan & Gael McCool

MacGregor Green

If you are looking for a property manager who is hands on and conscientious look no further than Vicki Thompson of DM Property Management. We have had the pleasure of working with Vicki a few times over the years.  We always appreciate her warm personality and professionalism. Everytime we have been hired to sell a property with a DMPM tenant in place, we are relieved because we know that Vicki will ensure that the transaction is seamless for the landlord and the tenant. Five out of Five Stars - We highly recommend her! Ann Green & Leslie MacGregor MacGregor Green Real Estate Team 

James (Newport Beach)

Vicki and the team at Design Marque Property Management managed my multimillion dollar home in North Vancouver for a decade. She was an absolute pleasure to work with, and I would recommend using her team without hesitation. Our home was maintained and managed through several tenants over the years, never empty, and always in great shape. When it came time to sell the home from a distance (we now live in the US), and during COVID so all virtual, Vicki worked hand in hand with our realtor to coordinate with the tenants and get the home sold. She is a Rockstar property manager, always attentive, has extremely high standards, and is completely trustworthy. Vicki is one of those people who does what she says she will do. I’m going to miss working with her. James (Newport Beach) - Dec 17, 2020

 Paul and Monika Cote

Vicki Thompson of Design Marque Property Management has been looking after our rental property since February/March of 2009.   This includes dealing with any problems which arise and finding new tenants.  She does a lot of work behind the scenes to make it all happen.  We are very happy to have her look after our property. She is extremely professional, on top of matters  and a delight to deal with. We would highly recommend her to anyone. Paul and Monika Cote - Dec. 16, 2020

Cliff Young

It is with pleasure that I provide this reference letter for Design Marque Property Management. My name is Clifford Young and Design Marque has been successfully managing my rental property in North Vancouver for many years. When I left Vancouver to live in Europe at first I tried to manage the rental of my property myself, but quickly realized that it was not possible. It was extremely difficult to find and verify tenants remotely, and any time there was a problem at the property I had to ask friends or family to assist. All of these troubles were gone once I brought Mrs Vicki Thompson on board to manage the property for me. In over five years of managing my 3,500 sq ft property, Vicki and her team have been exceptional. The long-term tenants they placed have always paid rent on time, taken good care of the property and established good relations with my neighbors. This was very important for me, as our cul-de-sac street community is very close. Vicki has always been proactive with any concerns the tenants had, and took care of the repair of items through her network without troubling me. This included yearly power washing of the property, clearing the drains, and similar ongoing maintenance. I quickly became convinced that my house was in good hands with the Design Marque team allowing me to focus on my new life away from Canada. The financial management of her accounting team is very professional and the deposits to my account are always on time. Further, they deduct my taxes due from the rent and submit it to CRA on my behalf, and provide monthly and yearly reporting which makes my tax filing easy and efficient. I can certainly recommend Design Marque for the management of your property, whether it is a large multifamily home, or a smaller apartment. Vicki is very professional and extremely trustworthy and both you and your property will be well taken care of by her and her team. Kind regards, Clifford Young - Home owner

Davis and Castonguay

Design Marque Property Management has been extraordinary in their management of our rental property.  We have used their services since 2010.  They are at all times professional, responsive and timely with all issues and requests.  They are exceptionally positive, consistent and available. Design Marque's approach to property management is insightful and enabling; balancing the needs of both the owners and renter in a way that is mutually beneficial.  We would highly recommend their company.

- S Davis & J Castonguay - Owners

J Unal – Owner

K & M Osborne LeMay

As home owners looking to rent out property for the first time, we felt a little anxious, but Design Marque Property Management professionally managed every aspect of the process for us. They have an extensive pre-screening process of potential renters and managed to find us the perfect fit. During our time away, we had several serious maintenance issues come up from the hot water tank needing to be replaced, to large trees on our property coming down in wind storms. Everything was managed well with their team of tradespeople and we were kept informed throughout the process. We will be renting out our home again in the future, and will be repeat customers to Design Marque Property Management for sure!

Ms Turner

'I had Design Marque Property Management manage my condo for 7 yrs. I was very happy with their selection of tenant, management of all issues pertaining to the condo. They were also quick to reply and very helpful with information regarding tenant. I never had any problems with tenants as I felt they took care of everything. I would recommend their services very highly.'

- Ms Turner

Kerri Wallin & Sherri Mohoruk

‘Thank you so much for all your work! We really enjoyed working with you! Thank you for looking after cleaning and carpets and we received your final statement! All organized as always! We would be happy to recommend you in the future! The way things are growing, you will certainly have a thriving business!